搬瓦工想退款怎么办?搬瓦工退款政策解读

官方英文原版:

Customer may request a full refund of all payments made to their account provided all of the following conditions are met:

1. Customer’s account is in good standing and there have been no violations of entire Terms of Services
2. None of the payments have been previously or currently disputed or charged back
3. None of the IPs assigned to client’s services are on any Black/Block list
4. The number of services (active or cancelled) under the account is 3 or fewer
5. The sum of all payments made towards the account is $60 or less and the total number of payments is 10 or fewer
6. The account was created 30 or fewer days ago
7. Client had not used the right to Refund under a different account

 

翻译如下:

1,没有违反服务条款。例如进行发包,滥发邮件等活动。

2,没有争议行为或记录

3,用户的ip没有被列入黑名单(一般指的是各大邮箱ISP黑名单)

4,账户内的有效vps不能超过3个

5,账户的消费记录不能超过60美元,次数不能超过10次

6,账户必须创建30天以上

7,不能跨账户发起退款请求

 

 

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以上是官方的退款政策,如果你是第一次购买的新手,看不懂没关系。

想要退款的话直接发ticket告诉客服即可(相当于给客服留言)。

打开

https://bwh1.net/submitticket.php

 

subject是标题,message是内容,如下:

不会英文?完全没关系,可以直接借助翻译工具。

 

 

复制填写完成后点击 submit 按钮即可。

 

 

 

官方客服会在上班时处理好你的退款请求并回复告知你退款会沿原路返回可能需要几天时间才能到帐。

注:搬瓦工一个新注册的用户只能退款1次,如果你试图注册新用户再次购买可能会触发fraud(欺诈)系统导致不能再次注册,所以退款请慎重。如果是因为机房ip的问题是可以联系客服更换ip的。

 

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